Delivery
We will endeavour to dispatch your print within Four to Five working days of receiving your order. We use Royal Mail Special Delivery for guaranteed next day service to all U.K destinations. Please be aware that all deliveries will require a signature upon receipt of the order.
My delivery aims to overseas locations are, Western Europe, Five - seven working days, Eastern Europe, Seven - Eight working days, USA, Canada, Australia and New Zealand, Seven - Ten working days, the Rest of the World, Ten - Fifteen Days, however please allow a maximum of twenty one days for delivery. I use Royal Mail Internationally Signed For service for overseas orders. The above delivery times for overseas orders do not take into account delays attributed to customs clearance and individual country delivery timescales.
Returns policy
In the unlikely event that you are not satisfied with goods you receive, you have the right to return your order within seven days of receipt of goods, providing that I receive the goods in perfect condition and suitable for resale, the return postage and insurance is paid by you, and the goods are returned in their original packaging. I will be happy to refund you the full cost of the goods returned if for any reason you receive the goods damaged. Please remember to sign for the item as damaged on receipt.
Faulty or damaged goods
If you are returning an item because of an error on my part or because it is defective, I will be happy to refund the delivery charges incurred in sending the item to you and your costs in returning it to me. You can always return items if they are received defective in manufacture but please note that I will only accept returns of items that have been opened if they are defective in manufacture.
To return an item, please enclose a brief note explaining the reason for the return, pack the product securely in its original packaging and send it to the address above. In the case of a defective or damaged product, please provide a full description of the fault or damage and return the item in its original packaging if possible.
Disclaimer
Whilst every effort has been taken to ensure that all the information contained in this website is accurate and up to date, the I cannot accept any liability to any party for loss incurred by reliance placed on the information contained in this website or through omission or errors, howsoever caused.
This website is provided "as is" and we make no representations or guarantees of any kind regarding this website. We additionally make no representations or guarantees that the information available on this website is current, accurate or complete. If you choose to access this website from outside the United Kingdom you are responsible for compliance with local laws to the extent that local laws are applicable. The content of this website is directed at residents of the United Kingdom. We make no representation that any product referred to in the content of this website is appropriate for use outside the United Kingdom.
Terms
All prints are supplied unframed.
We reserve the right to reject any order placed through this site. An order is only considered accepted when payment is processed.
We understand Limited edition prints can quickly sell out, and for this reason occasionally we may not be able to fulfill your order. In this event, we will not process your payment and will contact you as soon as possible.
Copyright
All content and images on this website are either copyright of xintense.com. It should be noted that the purchaser of an original print or artwork does not acquire the copyright to that piece of art. Copyright always remains the property of the copyright holder unless transferred via a formal bill of sale.
All imagexintense.com are protected by the standard copyright laws of Europe and America.
You may not copy, reproduce or otherwise use any of these images without written permission from xintense.com. We are happy to consider requests for web use, and in many cases a simple link to xintense.com under the image is all that we require. Please contact us for details.
By using this site, you are considered to have accepted these Terms and Conditions.
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